Various payment methods are available on Pizza.be:

1. Cash (exact amount or more)
   Select 'cash' on the checkout page and then pay the driver at your doorstep

2. Credit card (American Express/Master Card/VISA)
   Select 'American Express', 'Master Card' or 'Visa' on the checkout page. Click on 'Place order'. You will then be redirected to Pizza.be's secure SSL pages to complete the payment. Once the payment is confirmed, the order arrives in our system and is directly sent to the restaurant.

3. Bank Card at home
   Several restaurants offer the possibility to pay your order with your bank card from your doorstep with the use of their portable bank card terminal. In order to do this please select "Bank card at home". The delivery boy will bring along the portable bank card terminal which you will be able to use to pay your order with your card.

For the use of an online payment method, we charge the following transaction costs:

• Creditcard: 6% of the total amount of the order
• Bancontact/Mister Cash: 1€
• PayPal: 6% of the total amount of the order

These costs will be added to your order once you have selected a payment method. These costs cover the costs that all banks charge for online payments. There are also costs due to the processing of the payment. Since Pizza.be is only an intermediate between the consumer and the restaurant, we ask the consumers to pay small transaction costs.

Pizza.be is only an intermediate, between you as consumer and the restaurant. Seen the low income we gain from each order, we must charge for the use of an online payment method. The costs cover the technical maintenance of the online payments, the transaction costs that banks charge and our administrative costs for processing payments.

All websites charge these costs but they often directly add them to the sending and/or administrative costs. We choose to separate these costs so that only the customers willing to use an online payment method have to pay them. We thank you for your understanding.

If you think the online payment has failed, always check if you have received a confirmation email. This email will enable you to see if your order has been submitted and if the order is already paid for or not.

The confirmation e-mail is directly sent once the payment is complete. This may take a little longer if the payment is being processed by the bank, the credit card company or any other payment company. This can take up to 15 minutes.

If after 15 minutes you still have no confirmation email in your inbox, contact our customer service. They will tell you if the order and the payment have succeeded.

When processing online payments on Pizza.be, we use secure SSL pages. This means that these pages ensure the protection of your personal and payment details. This way you can be sure that this information is only visible to you and to us, for the processing of your order.