Four simple steps to order food online on Pizza.be:

Step 1: type in the postcode of your delivery address.

Step 2: choose a restaurant. The categories above will help you to rapidly make your choice.

Step 3: select the products you would like to order by clicking on the plus sign. Once your order is ready, click on 'order' just below your shopping list.

Step 4: finally just fill out the required details for the delivery then click on 'place order'. Always make sure you have entered a correct phone number in case Pizza.be or the restaurant wants to contact you about your order. Orders without a valid phone number will not be processed by the restaurant.

After you have placed an order, you will receive an order number and a confirmation email. Please keep this information in case you need to contact us regarding your order.

Once your order has been placed it is directly sent to the restaurant. If you wish to change your order, you will therefore need to call the restaurant on the phone number provided in the confirmation email. Seen the short lapse of time in which restaurants prepare orders, you can unfortunately not change your order through Pizza.be.

If you have paid for your order online, you must cancel the order and place a new order with the correct products. In this case, don't forget to contact our customer service, so that we can refund the total amount of the cancelled order (after confirmation from the restaurant).

To cancel an order, you must immediately contact the restaurant. You will find the phone number in the confirmation email. A cancellation is not possible through Pizza.be seen that the restaurant must directly be informed of the cancellation.

If you paid your order online, you must inform Pizza.be of the cancellation by contacting our customer service. Pizza.be will check the cancellation with the restaurant and refund the total amount of the order.

Once you have placed your order, you will receive a confirmation email sent to the address you entered when ordering. Keep this email and your order number in case you have any questions or remarks regarding your order. When you have received the confirmation email, Pizza.be does all the rest. Just sit back, relax and enjoy your meal!

f you receive an order number after placing your order, then your order has been submitted. The confirmation email is probably just in your spam rather than in your inbox.

If you don't receive an order number, contact our customer service to find out if your order is being processed or not. Give the e-mail address you entered when ordering and the name of the selected restaurant.